I entered the wrong shipping address, what do I do? What happens if my package is returned to sender?

Please use our contact us form or email naomilaicandlecompany@gmail.com immediately. If your order hasn’t already been processed, we may be able to change your shipping address.

Any package returned to sender due to insufficient or incorrect address will be refunded. By default, addresses are not manually entered or adjusted by a Naomi Lai team member, therefore the address you provide at checkout will be the exact address on the shipping label. If you contact us for an address change, we will do our best to act quickly to update an incorrect address, however we cannot guarantee the order has not already been processed. Please always double check order information before completing checkout! 

What are wax melts used for?

Wax melts are often used to infuse a room or space with a specific type of fragrance. These scented wax pieces release their scent as they melt. Wax melts can be used to create an atmosphere of energized rejuvenation, warm coziness or peaceful relaxation.

Can coupons be used on multiple orders?

At this time, only one coupon code can be used at a time per order. You can use coupons on merchandise that is not already discounted or on sale.