We process orders within 2-5 business days. Once shipped standard delivery takes 5-7 business days. You'll receive a tracking number as soon as your order ships so you can follow it every step of the way!

Yes! We offer free shipping on all orders over $60. Use code FREESHIPPING at checkout to apply. Orders under $60 have a flat rate shipping fee calculated at checkout.

We accept returns on unused and unopened items within 30 days of delivery. If your candle arrives damaged or defective we will replace it at no charge. Please email us at info@naomilaicandlecompany.com with your order number and photos.

For best results always burn your candle until the entire top layer melts on the first burn — this prevents tunneling. Trim your wick to ¼ inch before every burn. Never burn for more than 4 hours at a time. Keep away from drafts, pets and children.

Our candles are made with a premium wax blend and high quality fragrance oils. We recommend keeping all candles out of reach of pets and never leaving a burning candle unattended. Some fragrance oils may be irritating to animals with sensitive respiratory systems — always burn in a well ventilated area.

Yes we do! We would love to discuss wholesale opportunities. Please email us at info@naomilaicandlecompany.com with your business name, location, and a brief description of your shop and we will get back to you within 48 hours.

We love custom orders! Please reach out to us at info@naomilaicandlecompany.com to discuss custom candle options for events, weddings, corporate gifts and more. Minimum order quantities and lead times apply.

Every single Naomi Lai candle is handcrafted right here in Florida, USA by our small family team. We use premium ingredients, high quality fragrance oils, and pour every candle with love and intention. No factories, no shortcuts — just family made candles.